In the US, where individualism is intensely valued, there may be more willingness to give cash to unknown people.
In light of Dellarocas's research, however, it's also possible to argue that Indians are just more honest than Americans in their feedback. Perhaps if people in the US didn't silence their criticisms, eBay US would look more like eBay India. Most reputations tails on eBay US show 99 percent good feedback, which seems far too cheery to be realistic. And possibly these unrealistic reputation tails are leading to unwise levels of trust in US consumers. EBay India may be less nicey-nice, but it sounds like its consumers are more willing to give balanced feedback. Frankly, I'd rather live in a world of slightly less trust than one where critics silence themselves. *
Annalee Newitz is a surly media nerd who has never bought anything on eBay but has purchased countless books from strangers on alibris.com.
Most Commented On
- You are mistaken - July 28, 2014
- I'm giving Emma credit here for learning from her last error and - July 28, 2014
- Jews who aren't smart enough to become doctors or lawyers - July 28, 2014
- Yes, it's racist to comment on someone's race. - July 28, 2014
- The notion of a "fair" wage is determined not by any one - July 28, 2014
- She demands her right to spend the money of others for no - July 28, 2014
- MTA operators earn just shy - July 28, 2014
- Fertility - July 28, 2014
- Politesse - July 28, 2014
- It makes no sense whatsoever - July 28, 2014