July 10, 2002 |
|
|
|
Extra Andrea
Nemerson's Norman
Solomon's nessie's Tom
Tomorrow's Jerry Dolezal
PG&E and the California energy crisis Arts and Entertainment Electric
Habitat Tiger
on beat Frequencies
Culture Techsploitation
Without
Reservations Cheap
Eats
|
||
|
PERSONALS | MOVIE CLOCK | REP CLOCK | SEARCH
by annalee newitz Reputation system IT SEEMS LIKE whenever people talk about online community,
all you get are wistful recollections of late-20th-century chat rooms,
bulletin boards like the Well, and digital public spaces like MUDs and
MOOs. Damn, remember MUDs? They were multi-user dungeons, originally
modeled on role-playing games, where every user took on an online identity
and chatted with other users, gamed, hung out, and even had sex in text-based
virtual environments. Yeah, those were the days. Early theorists of
online life made much of MUDs, waxing rhapsodic about how liberating
they were: you could shed your body, take on a new personality, and
share But the spirit of the MUD is no longer with us. Sure, you can play
Warcraft III online, but the dialogue you swap with your fellow gamers
"Take your fleet over there!" "Eat this, asswipe!"
is hardly the stuff of which community is made. The Well and
its ilk are no longer thriving as they once did. As for chat rooms
and their spawn, instant messages the novelty has worn off. People
use chat rooms the same way they use the telephone. They're not for
forming new communities but simply about facilitating communication
within the old ones.
Perhaps the most lively of the community-building tools on the Net
today are reputation systems. Web sites like Slashdot and Kuro5hin are
host to thousands of community discussions, all of which are self-moderated
on the basis of "reputation points." You earn a reputation
based on how highly other users rank the coolness of your comments.
So, for instance, if I really like Cory's posting on Slashdot, I'll
rank it at five. If I think his comments suck, I'll give it a zero.
The more comments you make, the more people vote on them, and the more
"accurate" your reputation score becomes. And reputation matters.
Some people who read Slashdot choose to filter out any comments that
have been ranked below a certain number. The idea is that the more people
like you, the more people will read you. Whether this means the most
talented thinkers will be rewarded is unclear. After all, popularity
hardly equals capability, and indeed one might easily argue that the
opposite is true.
Reputation systems are also crucial to the blog community, whose members
measure reputation in Web site traffic. Bloggers link to each other,
push traffic to favored sites, and generally work as a community to
send eyeballs to the most "deserving" blogs. I find this interesting
because bloggers generally a very noncommercial bunch
seem to have inherited the dot-com era's lust for Web site "stickiness,"
that ineffable quality that can keep people's eyes glued to a particular
site. Although stickiness didn't provide a sound basis for commerce,
apparently it does provide one for a reputation economy. If your popular
Web site couldn't make money, at least your blog can make you some friends.
And yet I can't help thinking the reputation system is less about creating
communities of friends than it is about building cults of personality
around popular, "reputable" individuals. And is it really
fair for 14-year-old script kiddies to be ranking comments about the
philosophical underpinnings of free software? Or for some much trafficked,
sexist blogger to be evaluating Candy's blog based on his understanding
of the talents possessed by "ugly chicks"? What happens to
ideas that are smart but unpopular? In a reputation system, it's too
easy for them to be exiled, cast beyond the bounds of what the community
deems expressible.
Geek activist John Gilmore told me recently he thinks the free market
works a lot like a reputation system: businesses rise and fall based
on how the public perceives their reputations. And, as he noted, not
all reputations are deserved.
Perhaps this is why the free-form spirit of the MUD is gone, replaced
by the competitive popularity games of the reputation system. It is
the nature of capitalism, after all, to transform everything it touches
into versions of itself. Of course I'd rather have people competing
for points than for money obviously, in a reputation system the
stakes are lower. You won't die of starvation if you lack for reputation.
But I resent seeing communities turned into competitions, places where
unpopular thoughts have no place.
Sometimes we need to listen to people who have bad reputations. Often
they are the critics, the people with a talent for seeing flaws and
problems none of us want to face. Communities can't thrive if they never
answer to the least reputable of their members. So, for now I'm waiting
for a new community system, one whose wisdom will destroy reputations
and replace them with something more meaningful.
Annalee Newitz (newsystem@techsploitation.com)
is a surly media nerd with a bad reputation. Her column also appears
in Metro, Silicon Valley's weekly newspaper.
|
||