Take That
By Gabriel Roth
The
irony burger
A FEW YEARS ago, before they let me write about food, I used
to edit the news section of this paper. In that capacity, in the summer
of 2001, I received an e-mail press release about a new hamburger. The
hamburger, on sale at second-tier West Coast fast-food chain Carl's
Jr., was known as the Six-Dollar Burger. The premise of the hamburger
was as follows: it's the kind of thick, juicy burger you'd pay six bucks
for at, say, Chili's, but at Carl's Jr. it's only $3.95. This made the
burger's name perhaps the first instance of irony in fast-food sandwich
naming and it wasn't just unironic rain-on-your-wedding-day irony
either; it was real literal-meaning-in-opposition-to-implied-meaning
irony.
The press release informed me that this Six-Dollar Burger was positioning
Carl's Jr. as a leader in the emerging category of "fast-casual
dining," and suggested that a sharp-eyed business reporter would
want to document this trend with a feature story, presumably accompanied
by a huge picture of the thick, juicy Six-Dollar Burger.
I have a personal interest in hamburgers, so I read this press release
before deleting it. Of course, I didn't write or commission a story
about fast-casual dining or Carl's Jr.'s place in this emerging market,
because I'm not a total sucker. But I will admit I was impressed by
Carl's Jr.'s willingness to risk customer confusion with an ironically
named hamburger.
The P.R. people sent me "updates" every three days or so,
the gist of the updates being that the fast-casual market was continuing
to emerge and that Carl's Jr. was even more firmly poised at its swelling
tip. It was like a professional advertising campaign directed at me
alone. After a couple weeks of these e-mails, I happened to find myself
in the Civic Center and hungry, and because I am in fact a total sucker,
I went into the Carl's Jr. on Market Street and ordered a Six-Dollar
Burger.
From the first bite, it was obvious what was wrong. At the time I wasn't
the trained fast-food professional I am today, but the problem with
the Six-Dollar Burger was so simple that a child could have perceived
it. The burger's creators had violated the central tenet of fast-food
hamburger design: don't let them taste the meat.
The beef patty at the center of a Big Mac, a Whopper, or a Famous Star
(Carl's Jr.'s Big Mac equivalent) is patently unfit for human consumption.
It's only on the bun for legal reasons, so the chains can continue to
call the product a hamburger. The job of the hamburger designer is to
surround these slices of gristle with chemically engineered condiments
of such intensity that the meat itself contributes nothing more than
a vague texture.
The point of the Six-Dollar Burger, however, is that it's less like
a fast-food burger and more like a restaurant burger, in which the taste
of the meat is typically a component of the eating experience. Carl's
Jr. was serving a full-sized, inch-thick patty of fast-food beef. It
was just as inedible as it sounds. Liability issues (as well as common
human decency) require that such a burger be cooked for at least a week
to eliminate any pink rareness. The result had approximately the taste
and consistency of a regulation hockey puck on a bun.
What's more, even the irony of the burger's name dissolves on closer
inspection. At Chili's, your $6 hamburger would surely come with fries
(or, optionally, coleslaw or some bullshit like that). Once you factor
in the additional buck-and-change for Carl's Jr.'s oddly unsalty fries,
the Six-Dollar Burger turns out to cost ... just about six bucks.
The day after this disappointment, I got to work and found yet another
Six-Dollar Burger "update" in my inbox. With the righteous
indignation of one who has been burned by corporate America once too
often, I hit Reply and composed a lengthy and well-reasoned e-mail to
Carl's Jr.'s press agent. I explained that (a) I wasn't planning
to give a fast-food chain a bunch of free publicity, but that (b)
I had been moved by his ceaseless barrage of hype to try the Six-Dollar
Burger myself, and (c) I had found it wanting, for the reasons
outlined above. It was my first professional act of food criticism ("professional"
in the sense that I did it on company time). I never heard back.
Cut to: a calendar with the wind blowing off the pages, to signify
the passage of time. I stopped editing the news section and began writing
this column and forgot all about the fast-casual market. And then, about
a month ago, Carl's Jr. scientists emerged from their flavor labs and
reintroduced the Six-Dollar Burger to a wary public.
You would think that a big, impersonal corporation such as CKE Inc.,
which owns Carl's Jr. (along with Hardee's and the Green Burrito, a
Mexican chain I cannot imagine eating at), wouldn't revamp an entire
product line in response to a single e-mail from a bitter news editor.
You would be wrong. It took three years, but the new Six-Dollar Burger
directly addresses my central complaint re: the quality of the meat.
The new burger is made with 100 percent Angus beef beef, that
is, that comes from a particular kind of cow, a cow thought to marble
at a younger age, which is to say a more delicious cow. This obviously
necessitated a return visit.
Full disclosure: since my e-mail provided the inspiration for the Six-Dollar
Burger v2.0, I have an obvious bias. Bear that in mind, because I'm
happy to announce that the new Six-Dollar Burger is pretty good, as
fast-food hamburgers go. Those younger-marbling cows, it turns out,
make all the difference. The thick patty is still cooked through
I suspect the meat-cooking robots in the Carl's Jr. kitchens have no
setting lower than "incinerate" but it's thoroughly
edible and almost tasty.
Here's what it's like: Imagine you're at a cookout in someone's yard,
probably in Oakland or somewhere like that. You grab a big handful of
raw ground beef from a bowl, throw it on the grill, then go drink a
beer from a blue plastic cup and forget about the burger. Someone else
sees it on the grill and flips it at some point. After about 45 minutes
you remember the burger, so you come back and take the charred object
off the grill with a spatula, being careful not to let it drop onto
the concrete patio. You set it down on a paper plate and let it cool
in the waning afternoon light for an hour or so, and then you put it
on a bun with some ketchup and mayo and eat it. That's what the Six-Dollar
Burger is like.
There are four other versions: bacon cheese, chili cheese, guacamole
bacon, and "Western," which has barbecue sauce and, absurdly,
onion rings. You can also get the "low-carb" style, which
is served on lettuce instead of bread. The only one of these I've tried
is the guacamole bacon. The guacamole is straight out of a tube, and
the bacon is that weirdly flat, stringy bacon you get at fast-food places,
but the burger seems to be seasoned with more peppery sass than usual,
and the sandwich comes without ketchup, and these two factors make it
less sugary than most fast-food burgers, which I find admirable.
To the men and women at Carl's Jr. responsible for amending recipes
in response to random e-mails: bravo! Would that our government were
as responsive as our second-tier fast-food chains! And watch for more
conflicts of interest as I pursue a lucrative career as a consultant
to the fast-food industry. Next month: KFC Why the Chicken Should
Be Way Better and They Should Give It Away Free.
E-mail Gabriel Roth at gabrielroth@yahoo.com.