Why people get mad at the media, part 5, up pops a real editor at BusinessWeek/McGraw Hill

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Following up on my reports of the BW/MGH stonewall on my modest request for a full correction to what has become an “atrocious” correction:

I got a call today (Friday) on my answering machine from Mary Kuntz, who is listed as an assistant managing editor on the BM/MGH masthead. She said that the Aug. l4th Business Week with the original errors was a double issue, every one was off this week, and so there would be no issue this week for any correction to appear. She said she was leaving the office for the weekend, but would call me on Monday. She said she was “very sorry” that I felt that “we have been unresponsive because that is not what we aim for.” I called her back and thanked her for the call but pointed out that the online version of the story still stood on the world wide internet with the phrase “grungy SF Bay Guardian offices in Potrero Hill.” I asked her to fax me a copy of the BM/MGH corrections and retraction and reader response policy.

Meanwhile, Erik Cushman, the publisher of the Monterey County Weekly, blogged in with a suggestion: that we take some pictures of the controversial Guardian offices and let the readers decide. I have assigned my wife and co-publisher Jean Dibble to take the pictures and hope to have them up early next week. Stay tuned. (I know, I know, that is a broadcast term. What is the correct blogging term?) B3