Burning Man ticket fiasco creates an uncertain future

|
(259)
The Burning Man community is ablaze with frustrations and doubts over this year's event.

UPDATED WITH LLC RESPONSES BELOW   Is it the end of Burning Man as we know it? That's certainly the way things are looking to thousands of longtime burners who didn't get tickets when the results of a controversial new ticket lottery system were announced on Tuesday evening, particularly as big picture information emerged in online discussions yesterday.

[SFBG update: Will theme camps receive the remaining tickets?]

Personally, I was awarded the maximum two tickets I requested at the $320 level (my sister already claimed the other, so don't even ask), but I'm feeling a little survivor's guilt as I hear from the vast majority of my burner friends who didn't get tickets. And if it wasn't already clear that scalpers have effectively gamed the new system, that became apparent yesterday when batches of up to eight tickets were listed for as much as $1,500 each on eBay and other online outlets.

As I've attended Burning Man since 2001 and covered it for the Guardian and my book, The Tribes of Burning Man, I've become involved with many camps and collectives over the years. So over the last couple days, I've been privy to lots of online discussions and surveys, and it appears that only about a third of burners who registered for tickets actually received them (organizers have refused to say how many people registered for the 40,000 tickets sold this week, so it's tough to assess whether scalpers were more effective than burners at buying them).

The huge number of burners without tickets is a big problem for theme camps and art collectives that rely heavily on their members to pay dues and work long hours to prepare often elaborate camps, art cars, or installations, some of which are now in doubt. Many people are so frustrated that they've pledged not to attend this year, and even those of us that did get tickets are questioning whether we want to go if some of our favorite people aren't – particularly if they're replaced by rich newbies willing to spend a grand on a ticket.

Theme camps are the basic building blocks of Black Rock City – a central tenet of my book and regular claim of event organizers – and the work they do to build their camps and plan fundraisers to pay for them has already begun, only with far more uncertainty than usual this year. And that will also exacerbate a tension that already exists between grant-funded art projects (which usually get free tickets for their volunteer builders) and big camps that don't qualify for tickets, such as sound camps or independently funded art projects.

For now, most burners seem to be willing to wait a beat or two – as Black Rock City LLC is urging, a message that I willingly helped disseminate and that I support – to see whether enough extra tickets purchased by community-minded burners are offered for sale at face value using an aftermarket ticket exchange the LLC is hurriedly setting up right now. Some camps and projects have created internal ticket exchanges to try to take care of their own first. And there's still the secondary ticket sale with the last 10,000 tickets coming on March 28.

But the frustrations are palpable, and there is widespread concern that Burning Man has jumped the shark and will be changed by the series of official missteps in the last year. Dozens of people have independently asked why, after the event sold out last year and scalpers made a killing, the LLC didn't require each ticket to be registered to an individual and transferred only through a regulated aftermarket system, which would prevent gouging by scalpers. I've asked organizers that same question each of the last two years, and I was only told that it seemed like too much trouble and that things would work out.

Well, most burners don't think things are working out very well. Many are still willing to wait and see, and this certainly is a resourceful community, so perhaps things seem more bleak now than they will in a month or two when playa preparations really kick into gear. But if not, the LLC could be facing a real crisis of confidence in its leadership of an event that we all help create, and perhaps even an open rebellion of its core members.

Many longtime burners are already making other vacation plans for this year, some are even pondering plans to create alternative events, and there are a significant number of them who have tapped the spirit of these political times and suggested it's time to “Occupy Burning Man” or “Occupy Black Rock City.”

Whatever happens, the Year of the Dragon seems to have brought with it the old Chinese proverb: may you live in interesting times. I'll continue covering new developments in this most interesting of years, so stay in touch.

Sincerely, Scribe

UPDATE (5 PM): LLC board member Marian Goodell just returned my call and said the organization leaders huddled up today to work on solutions to problems raised by the ticket shortfalls. "We're genuinely really putting our heads together today. We're listening, we really are," she said. "It's very real for us, I get it."

She recognizes that it's a big problem for established theme camps and art collectives having tickets for only about a third of their members, a figure that she also confirmed. "It's clear that the theme camps and art projects are a significant part of the community, and this situation is causing problems for them," she said. "That's the part that will hurt us if we don't take another look at this."

Goodell also acknowledges that it doesn't appear there are as many tickets available within those established burner networks as she had hoped would be the case: "I doesn't look like camps are sitting on a lot of tickets." But she also said that she doesn't think the lion's share went to scalpers. "We don't think there are 10,000 people out there looking to scalp tickets," she said. "Putting them up for sale is not the same thing as them being sold." She reiterated her appeal that people don't use scalpers for tickets but wait for community-based sources and solutions.

But Goodell said it was too late to re-do this week's lottery -- "not possible," she said -- even though the physical tickets won't be mailed out until June. She said the LLC has divided up information-gathering tasks now and will regroup soon to decide how to proceed, with options including tweaks to the rules for the March 28 ticket sale or working with the BLM to bump up the population cap, an option that would raise other problems.

"We have many different challenges: scalping, community development, and population," Goodell said, reiterating her concern that increasing the population would make logistical problems like the long exodus wait even worse. But whether that's even a possibility will depend on the Environmental Impact Statement that is expected to be completed in March.

Comments

I know plenty of parents that bring their children home to the community. These kids help out and contribute plenty.

Posted by Guest on Feb. 02, 2012 @ 11:04 pm

I know plenty of parents that bring their children home to the community. These kids help out and contribute plenty.

Posted by Guest on Feb. 02, 2012 @ 11:04 pm

We had lots of parents and their kids stop by our art camp last year, they were great.

It's fertility this year... beware there might be breeders about.

*fears*

Posted by Guest on Feb. 03, 2012 @ 1:37 am

There is only one way to proceed. There is way more demand than tickets, which includes the ignoramus scalpers themselves. Therefore there must be a selection of part from the whole. How?

Fact is that people who have been to burning man are for the most not scalpers. So by starting the selection by allotting tickets to returning burners (determined with credit card #'s, email addresses, etc), you help weed out the scalpers. Also, this is the one and only group of people who have already invested the most time and money in burning man, both to make it what it is but also in order to attend gain this year, having invested in all the things one needs to survive a week in brc, having invested in art cars and projects, in camp infrastructure, in planning and coordinating. There must be a selection, and this is the only fair and the only logical way to start it. The process of renewal and having virgin burners is vital to brc, and the balance of the tickets, including from those burners who will not return this year, should then be made available to them, either on 1st come 1st served basis or otherwise. Only way.

Posted by Guest on Feb. 02, 2012 @ 7:19 pm

"I can't claim to be un-biased - I don't have kids, so I can't relate to the powerful parental urge to share something as amazing as Burning Man with a child. For some people, the wide-eyed wonder of a kid on the playa is reason enough to justify the challenges of having them present. But the world is full of places where kids can be inspired and amazed and entertained. Leave them to their Disneylands and Legolands and Fairylands, and leave Burning Man to the wide-eyed adults."

First, kids make up about, oh, 2-3% of the BM population? Which would free up, at the most, a few hundred tickets? How will this idiotic solution solve the problem of scalpers gaming the system using bogus e-mail addresses and high limit credit cards to gobble up tickets? Or folks buying more than they need to hoard them for their own friends? You are obviously letting your hatred for kids on the playa to obscure the fact that your "solution" won't even BEGIN to address the supply and demand issue. Why not add disabled people to the mix? Using your argument, they can't really "build" anything and take up resources on an even greater scale than the scant number of kids. Maybe let's bar autistic adults, too! You know, come to think of it, I may have seen a couple of senior citizens out there hogging up all our "wide eyed" entertainment. Fat people, too. Maybe you're on to something here: let's get together and find as many unsuitable groups as possible and reduce the population so us "real" Burners can take back our precious real estate!

Posted by Guest on Feb. 02, 2012 @ 4:33 pm

*Maybe let's bar autistic adults, too! You know, come to think of it, I may have seen a couple of senior citizens out there hogging up all our "wide eyed" entertainment. Fat people, too. *

Oh! Oh! Don't forget to ban the bunnies.

DON'T SWERVE FER BUNNIES.

Posted by Guest on Feb. 03, 2012 @ 1:39 am

I'm staying home by choice. Got a nice loft with beautiful light and looking forward to a stint of painting and sculpting. Nice and peaceful. No selfish, intolerant pricks to worry about.

Posted by Guest on Feb. 14, 2012 @ 2:29 pm

It's a thought but kids 12 and under get in free so they're not taking up tickets. Not sure if you're saying 18+ or 21+ but I bet the number of attendees between 13 and 18 is quite small and uninviting them (or making them free) wouldn't make much of a difference.

http://tickets2.burningman.com/faq.php#age

Posted by Guest on Feb. 02, 2012 @ 2:41 pm
WTF

my gut reaction is its all lame. I am sad cause after SO MANY YEARS of trying to convince friends, colleagues, family, my MOM to go, getting a ticket seems so much more expensive and daunting than ever before. Now getting a ticket is a fiasco, a hassle, a difficult task. I don't trust people for a second to do the right thing in the spirit of community. Dude, you know those tickets are getting into the hands of scalpers and thats the way its going, don't try and lie and say its going to work out. Phoney baloney. People who won the lotto now feel that they can make a grand or more off selling that ticket, and you know they will, even if in their heart they know it sucks. If some really cool long time burners who work their tushes off can't get a ticket, but some one who is a virgin can spend a grand or 1500 bucks to go, that doesn't feel fair and changes the whole vibe of the festival. Is BUrning Man for burners and hippies a like,or is it for who has the most cash to get a ticket on top of the hundreds if not thousands spent to get and sustain ones self on the playa? I think the organizers need to get control of the situation and take control, otherwise its all getting out of control faster than a NY minute...

Posted by disillusioned burner on Feb. 02, 2012 @ 2:09 pm

Post new comment

The content of this field is kept private and will not be shown publicly.